Last updated: June 30, 2026
1. Who We Are
YK Design provides professional architectural design and Planning Application services. This privacy policy explains how we collect, use, and protect your personal data when you visit our website https://yk-design.co.uk/ or work with us as a client.
For UK data protection law, we are the data controller. If you have any questions about this policy or how we handle your information, please get in touch:
- Email: info@ykdesign.co.uk
- Address: 526 Coventry Road, Small Heath, Birmingham, England, B10 0UN
2. The Data We Collect About You
Personal data means any information that can identify you. We may collect, use, and store the following types of information:
- Identity & Contact Data: Your name, company name, email address, phone number, and billing/delivery address when you fill out a form or hire us.
- Technical & Usage Data: Your IP address, browser type, time zone setting, operating system, and details about how you navigate and interact with our website.
- Marketing Data: Your preferences regarding receiving updates or marketing communications from us.
3. How We Collect Your Data
We collect data through different methods:
- Direct Interaction: You give us your identity and contact details by filling in forms on our website, sending us emails, or discussing a design project with us.
- Automated Technologies: As you use our website, we may automatically collect Technical Data about your equipment and browsing patterns via cookies and similar web tracking tools.
4. How and Why We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:
- To Perform Our Contract: To deliver the design services you hire us to do, manage payments, and communicate project updates.
- Legitimate Interests: To reply to your initial project inquiries, protect our website from security threats, and analyze website traffic to improve our online presence.
- Consent: Where you have explicitly opted in to receive our email newsletter or promotional updates. You can opt out at any time.
5. Sharing Your Data
We do not sell, rent, or trade your personal data with third parties for marketing purposes. We only share data with essential service providers who help us run our business, such as:
- Web hosting and IT infrastructure providers.
- Accounting, banking, and professional software platforms are used to manage invoices and business records.
- Law enforcement or regulatory bodies, if strictly required by UK law.
6. International Data Transfers
Some of our external service providers (such as cloud storage or website analytics) may be based outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded by implementing appropriate legal safeguards—such as UK Approved Standard Contractual Clauses.
7. Data Retention
We will only keep your personal data for as long as necessary to fulfill the purposes for which we collected it. This includes satisfying any legal, accounting, or statutory reporting requirements (for example, keeping financial invoices for UK tax purposes for 6 years).
8. Your Legal Rights
Under UK data protection laws, you have specific rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we fix any incomplete or inaccurate data.
- Erasure: Ask us to delete your personal data (the “right to be forgotten”) where there is no good reason for us to continue processing it.
- Objection/Restriction: Object to our processing your data for direct marketing, or ask us to suspend processing under certain scenarios.
- Withdraw Consent: If we rely on your consent to send marketing emails, you can unsubscribe instantly via the link in the email or by contacting us.
To exercise any of these rights, please email us at info@ykdesign.co.uk.
If you are unhappy with how we handle your data, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns first before you approach the ICO.
9. Cookies
Our website uses cookies to distinguish you from other users and analyse web traffic. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
10. Changes to This Policy
We keep our privacy policy under regular review. Any updates will be published directly on this page.